Live chat
Answer questions on your website the moment they come up. Route chats to the right department and transfer or group-chat with a colleague when needed.
Zoho SalesIQLive chat, visitor tracking and chatbots
Talk to website visitors while they are still deciding.
Most visitors leave without ever getting in touch. Zoho SalesIQ shows you who is on your site and lets you start the conversation, by live chat or chatbot. Logirtha Technologies, a Zoho Consulting Partner, helps you set it up properly.
- Free plan available
- Works with Zoho CRM
- Setup and training
Illustration of the SalesIQ experience, not a product screenshot.
Live chatReply in real time
Visitor trackingSee who is browsing
ChatbotsCover after-hours
CRM-readyKeep every lead
What Zoho SalesIQ can do for your business
SalesIQ brings chat, visitor insight and automation into one place. Which features you can use depends on your plan.
Live visitor tracking
See who is on your site, which pages they view, where they came from, and whether they have visited before, so the first message can be relevant.
Chatbots (Zobot and Zia)
Build a bot with a no-code flow builder, and on higher plans add AI answers from your own knowledge base. Hand over to a person when the visitor needs one.
Lead and company scoring
Rank visitors by behaviour so your team replies first to the people most likely to buy, and spot which companies are browsing.
Proactive chat triggers
Start a conversation automatically, for example when someone has been on your pricing page for a while, instead of waiting for them to ask.
Messaging channels
Extend bots and conversations to channels such as WhatsApp, Instagram, Facebook Messenger and Telegram, subject to your plan and channel setup.
Calls and screen sharing
Move from chat to an audio call or screen share when text is not enough, without sending the visitor to another tool.
Integrations
Connect with Zoho CRM, Zoho Desk and other tools so chat history and visitor details reach the system your team already uses.
Mobile app SDK
Add chat inside your own iOS or Android app, not only on your website.
How a visitor becomes a lead
This is what happens on your site once SalesIQ is set up well.
A visitor lands
SalesIQ shows your team who is on the site, the page they are viewing, and where they came from.
The right nudge
A trigger or a chatbot starts the conversation at the right moment, even outside office hours.
Your team steps in
The chat is routed to the right person, with the visitor’s browsing context in front of them.
Follow-up is captured
Details and chat history flow to your CRM or helpdesk, so the lead is not lost after the chat ends.
Is Zoho SalesIQ right for you?
A straight answer helps you more than a sales pitch. Here is where it works well and where you should look twice.
A good fit when
- Your website gets steady traffic but few enquiries turn into conversations.
- You want chat, visitor tracking and a chatbot in one tool instead of three.
- Your team already uses Zoho CRM or Zoho Desk and wants chats to land there.
- You want a bot to handle common questions and after-hours visitors.
- You sell or support through WhatsApp or other messaging channels as well.
Think twice when
- You only need a simple chat bubble. The full feature set can take time to learn.
- Nobody can reply during business hours and you do not plan a bot. Chat needs people or automation behind it.
- You need AI answers in languages other than English. Check bot language support for your plan before you commit.
- Your site has very little traffic. Fix traffic first, then add chat.
Plans at a glance
Higher plans raise limits and add automation. We help you choose the smallest plan that meets your need.
Free
$0
Free forever
No card needed
- Operators
- 3 included
- Visitors
- 10K / mo
- Chats
- 100 / mo
- Chatbots
- None
- Basic visitor information
- File sharing
- Zoho app integrations
Best forTrying SalesIQ on a small website
Basic
$7
per operator / month
Billed annually · $10 monthly
- Operators
- 1 included
- Visitors
- 50K / mo
- Chats
- 1,000 / mo
- Chatbots
- 1
- Chat routing and proactive chat triggers
- Lead and company scoring
- Audio call and screen sharing
Best forSmall teams that want routing and scoring
Professional
$12.75
per operator / month
Billed annually · $17 monthly
- Operators
- 1 included
- Visitors
- 100K / mo
- Chats
- Unlimited
- Chatbots
- Up to 5
- Custom widgets
- Telegram and other messaging channels
- Zia writing assistant and conversation summary
Best forGrowing teams with more traffic and bots
Enterprise
$20
per operator / month
Billed annually · $25 monthly
- Operators
- 1 included
- Visitors
- 200K / mo
- Chats
- Unlimited
- Chatbots
- Up to 10
- Chat translation
- Answer Bot (Zia or OpenAI) and hybrid chatbots
- Phone system (PBX) integrations
Best forLarger teams that want AI and telephony
Prices are in US dollars per operator per month, from Zoho’s USD plan comparison, and match recent 2026 listings. Prices and limits vary by country and currency, and Zoho changes plans often, so check Zoho’s pricing page for your country before you buy. Extra visitor tracking, chatbots and brands can be added at extra cost. Subscriptions are billed by Zoho, separately from our fees.
How Logirtha helps with SalesIQ
Buying the tool is the easy part. We help you get it working for your business.
Install and configure
Add the chat widget to your website and set up brands, departments, business hours and operators.
Chatbot flows
Design a bot around your real enquiries: lead capture, FAQs, appointment requests and hand-over to your team.
Routing and triggers
Decide who gets which chat, and when SalesIQ should start a conversation on its own.
CRM and tool connections
Connect SalesIQ with your CRM or helpdesk and with Zoho Forms so leads reach the right place.
Messaging channels
Plan and set up supported messaging channels such as WhatsApp for your business.
Team training
Show your team how to reply, transfer chats, read visitor details and review reports.
Pairs well with
These Zoho applications from our partner scope work alongside SalesIQ.
Want to try SalesIQ on your website?
Tell us about your site, your team and how enquiries reach you today. We will tell you honestly whether SalesIQ fits and which plan to start with.
Enquire on WhatsApp
Or call us on
+91 94861 29920
SalesIQ questions, answered
Not seeing your question? Message us and we will reply.
What is Zoho SalesIQ?
Zoho SalesIQ is a customer engagement platform that combines live chat, website visitor tracking, chatbots and analytics, so you can talk to visitors while they are on your site.
Is there a free plan?
Yes, Zoho offers a free plan with limited visitor tracking and chat sessions, and a free trial of paid features. Limits and plan details change, so confirm them on Zoho’s pricing page before you decide.
Do I need a chatbot, or can my team chat live?
You can use either or both. Live chat suits teams who can reply during working hours. A chatbot helps with common questions and after-hours visitors, and can hand over to a person.
Does it work with Zoho CRM?
Yes. SalesIQ integrates with Zoho CRM and other Zoho tools, so visitor details and chat history can reach your CRM. We confirm the exact setup for your plan during consultation.
Does Logirtha include the SalesIQ subscription?
No. The Zoho subscription is billed separately unless our written proposal says otherwise. Our fees cover consultation, setup and training, agreed with you before work begins.
Logirtha Technologies Private Limited is a Zoho Consulting Partner. Zoho and Zoho SalesIQ are trademarks of Zoho Corporation. Product names are used to describe the applications discussed on this page. Features, plans, limits, pricing and partner permissions may change. This page does not imply endorsement beyond the applicable partner authorisation.
